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Communication Skills and Conflict Resolution

Communication Skills Courses

  • Boundary-setting conversations and apologies →
  • Building bridges through effective communication: the keys to non-violent communication →
  • Dignity at work: How to be assertive while maintaining an inclusive workplace C3: Civility, Communication and Community →
  • Giving and Receiving Feedback →
  • How to clearly communicate expectations →
  • How to handle impromptu and tough questions →
  • How to Moderate Panel Discussions →
  • Practicing effective feedback and difficult conversations - Workplace atmosphere matters! →
  • Speaking in front of an Audience →
  • Speaking in front of an Audience eWorkshop →
  • Storytelling – How to get your message across effectively and with impact →
  • Storytelling – How to get your message across effectively and with impact eWorkshop →
  • United to Respect Dialogues: Preventing and responding to prohibited conduct eWorkshop →

Conflict Resolution Courses

  • Informal Conflict Resolution with the United Nations Ombudsman and Mediation Services →

FAQs

Am I eligible to take these courses?
How do I enrol?
How do non-UN Secretariat staff members enrol?
What are the Circulars and ST/AI for these courses?
Can I cancel my enrolment in the course?
Where are the training rooms?
What is the process to get vehicle/ground passes?
View all FAQs
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