Communication Skills and Conflict Resolution

Course Title
Boundary-setting conversations and apologies
Building bridges through effective communication: the keys to non-violent communication
Dignity at work: How to be assertive while maintaining an inclusive workplace (C3: Civility, Communication and Community)
Giving and Receiving Feedback
How to clearly communicate expectations
How to handle impromptu and tough questions
How to Moderate Panel Discussions
Practicing effective feedback and difficult conversations - Workplace atmosphere matters!
Speaking in front of an Audience
Speaking in front of an Audience (eWorkshop)
Storytelling – How to get your message across effectively and with impact
Storytelling – How to get your message across effectively and with impact (eWorkshop)
United to Respect Dialogues: Preventing and responding to prohibited conduct (eWorkshop)

Conflict Resolution Title
Informal Conflict Resolution with the United Nations Ombudsman and Mediation Services

About the United Nations