How to handle impromptu and tough questions

Course Objectives

Have you ever been caught off guard by a question and struggled to come up with a coherent answer? Do you want to learn how to think on your feet and respond to impromptu questions with confidence? Are you looking for ways to communicate your ideas effectively and persuasively? If so, this workshop is for you!

In this 1-day face-to-face workshop, you will learn how to answer impromptu and tough questions with ease. We will cover a range of topics, including how to structure your answers, how to communicate your ideas effectively and how to anticipate and prepare for tough questions, so you can be ready to answer in any situation.

By the end of this workshop, you will be able to:

• Give consistently clear and concise answers when asked about your opinion, to give an update, evaluate or recommend a project;
• Handle challenging questions in all kinds of situations, including meetings, presentations and negotiations;
• Respond to a crisis scenario with empathy and focus;
• Work out what to say when you don’t know the answers.

Don’t let impromptu and tough questions catch you off guard. Sign up for this workshop today and learn how to answer any question with confidence and ease!

Target audience

All staff members