Mini-workshop: Managing Difficult Conversations

Room A2-2 - Ground floor, Annex Bocage 2
Training Room Location

Event information

Inspira Activity Code: 

Course Objectives

At the end of the process, you will have:

  • gained a cognitive understanding of the underlying structure of a difficult conversation;
  • gained an appreciation of how three conversations are at play in any difficult conversation;
  • practised engaging more productively in a difficult conversation.

Target audience

All staff