Mini-workshop: Managing Difficult Conversations

Jun
22
22 Jun 14:00 - 22 Jun 17:30
Room A2-2 - Ground floor, Annex Bocage 2
Training Room Location

Event information

Inspira Activity Code: 
LMS-1543-16
Language: 
French

Course Objectives

At the end of the process, you will have:

  • gained a cognitive understanding of the underlying structure of a difficult conversation;
  • gained an appreciation of how three conversations are at play in any difficult conversation;
  • practised engaging more productively in a difficult conversation.

Target audience

All staff