CW Day 2/Session 1 - Thriving in Uncertainty (UNSSC)

May
05
May 05, 2026
09:00 - 10:00 CEST



Uncertainty, shifting priorities, and constant change are now part of how we work—and they can easily lead to stress, loss of focus, and fatigue if not managed well.
This engaging and highly practical session is designed to help you stay grounded, clear, and effective even when things feel unpredictable. Rather than just talking about resilience, we focus on simple, actionable tools you can use immediately to regain control, manage pressure, and move forward with confidence.
Through relatable frameworks like the Circle of Control, the Stockdale Paradox, and the Sailing Boat, you will learn how to focus your energy where it matters most, stay anchored in challenging moments, and build momentum despite uncertainty. Expect a mix of reflection, practical exercises, and peer exchange that will leave you with insights you can apply right away.
If you are navigating change, feeling stretched, or looking for practical ways to stay steady and perform at your best—this session is for you.

Hosted By: 
UNSSC

Ransford Mensah

Ransford Mensah joined the United Nations System Staff College (UNSSC) in 2024 as a Change Management Specialist within the UN Laboratory for Organizational Change and Knowledge (UNLOCK). He designs and delivers advisory services that support UN entities in advancing organizational transformation and building sustainable change capabilities.
Prior to joining UNSSC, Ransford served as a Digital Development Specialist with the World Bank Group, where he supported governments in Sierra Leone, Ghana, and Liberia in shaping national digital strategies, enterprise architecture frameworks, digital public infrastructure, and broader public sector reform programmes. He has also worked with USAID, UNCDF, UNDP, and the UN Foundation’s Digital Impact Alliance (DIAL), advising senior government officials on institutional reform and digital modernization initiatives.
Ransford brings over 15 years of experience at the intersection of change management and digital transformation. He designs practical change strategies, aligns governance and delivery structures, and mobilises stakeholders to deliver sustainable institutional results. His focus is on embedding transformation into systems, processes, and culture.
He holds a PhD in Information Systems from the University of Southern Queensland (Australia) and a Master’s degree in Engineering Business Management from Coventry University (United Kingdom). He is certified in Change Management (Prosci and APMG), Project Management (PMP and PRINCE2 Agile Practitioner), IT Service Management (ITIL 4 Managing Professional), Enterprise Architecture (TOGAF), Cybersecurity (CISM), and IT Audit (CISA).

Nigel GAN

Learning Portfolio Manager

Nigel Gan is a Learning Portfolio Manager at the United Nations System Staff College (UNSSC) based in Turin, Italy, where he is responsible for senior and executive leadership training across the UN System. Before joining UNSSC, Nigel led learning and development at UNRWA and UNAIDS, and was the Leadership and Empowerment Training Portfolio Manager and Lead Instructional Designer at UNITAR. He has also held roles in several government agencies.
Nigel has successfully led various digital transformation, learning and innovation projects in the United Nations, and has developed and facilitated blended learning programmes around the world to learners from more than 120 countries, including in Afghanistan, Iraq, South Sudan and Syria. He led the launch of the UN-private sector partnership, #EducateAll, which is a free global e-learning platform which reached more than a million learners in its first year. Nigel has been a speaker and facilitator at global conferences and workshops, including for the Association for Talent Development, Deloitte, JICA, SafetyCulture and UNDESA.
Nigel is a Certified Professional in Talent Development (CPTD), and an accredited Career Coach, facilitator in the Lego Serious Play methodology, Master Trainer and Master Instructional Designer.