Paola Matarazzo is a seasoned UN learning leader with over 35 years of experience transforming how people learn and grow in complex operational environments. From her early work in mental health to leading global training for the Umoja ERP rollout, she has consistently shaped impactful, evidence-based learning solutions.
Today, as Chief of the Business Process and System Support Section in the Department of Operational Support, she leads strategic learning, change management and knowledge management initiatives, driving innovative, technology-enabled approaches to strengthen organisational capability and support the evolving needs of the UN workforce.