Mini-workshop: Managing Difficult Conversations

Jul
19
19 Jul 09:00 - 19 Jul 12:30
Room A2-1 - Ground floor, Annex Bocage 2
Training Room Location

Event information

Inspira Activity Code: 
LMS-1543-17
Language: 
English

Course Objectives

At the end of the process, you will have:

  • gained a cognitive understanding of the underlying structure of a difficult conversation;
  • gained an appreciation of how three conversations are at play in any difficult conversation;
  • practised engaging more productively in a difficult conversation.

Target audience

All staff