Client Service Skills Workshop

Course Objectives

At the end of the process, you will be able to:

  • identify your strengths and weaknesses in client orientation; 
  • make structural improvements and take steps to improve client orientation;
  • deal with particularly challenging clients;
  • agree on an action plan to improve your client orientation; 
  • practice skills for better client orientation.

Target audience

All staff

Inspira Code

LMS-1073

Type of Delivery Format

Live Classroom Instruction

Duration

1.0 Day

Language

English

French